Terms of Service

This Agreement is between you and THE WILLPOWER CLUB LTD only. It is not an agreement with Apple Inc. ("Apple"), Google LLC ("Google"), or their subsidiaries.

Willpower Club, and not Apple or Google, is solely responsible for the App, the Services, the fitness programmes and other content made available through the App.

Apple and Google are not responsible for providing the Services, fitness coaching, training programmes, nutritional information, community services or other content made available through the App.

Your use of the iOS App must also comply with the applicable Apple Media Services Terms and Conditions and App Store Usage Rules. Your use of the Android App must also comply with the Google Play Terms of Service and any other Google terms that apply to your Google account.

Subject to this Agreement, Willpower Club grants you a limited, personal, non-exclusive, non-transferable and revocable licence to download and use the App:

• on Apple-branded products that you own or control, as permitted by Apple's applicable Usage Rules; and
• on Android devices that you own or control, as permitted by the Google Play Terms of Service.

Where permitted by the relevant store, the App may also be accessed by other accounts associated with you through features such as Apple Family Sharing or Google Play Family Library.

The App and Services are licensed to you and are not sold to you.

Except where permitted by law or expressly authorised by us, you may not:

• copy, reproduce or redistribute the App or its content;
• sell, rent, lease, sublicense or commercially exploit the App;
• reverse engineer, decompile, disassemble or attempt to obtain the App's source code;
• modify or create derivative works from the App;
• circumvent access controls or subscription restrictions;
• scrape, systematically extract or reproduce content from the App;
• make training programmes, videos, recipes, coaching material or other proprietary content available to another person; or
• use the App or Services for any commercial purpose without our written permission.

All rights not expressly granted to you are reserved by Willpower Club and its licensors.

Willpower Club Online provides digital health and fitness content which may include:

• structured kettlebell fitness programmes;
• on-demand workout classes;
• live or scheduled digital classes;
• beginner training programmes;
• exercise tutorials and technique guidance;
• mobility and recovery sessions;
• nutritional and recipe content;
• training plans;
• progress and activity features;
• access to trainers or coaches;
• community functionality;
• group chat or Member interaction;
• Members-only content; and
• other health, fitness and wellbeing content added from time to time.

The specific content and functionality available may vary. We may update, replace, improve or remove individual workouts, programmes, trainers, features or pieces of content as the Services develop.

A subscription provides access to the Services available under the relevant subscription plan. It does not guarantee that a particular trainer, workout, class, programme or piece of content will remain available indefinitely.

Willpower Club Online offers auto-renewable subscriptions through Apple's In-App Purchase system, Google Play Billing, and our website.

Monthly Subscription. Provides access to the applicable Willpower Club Online fitness programmes and subscription Services for approximately one month at a time. The subscription automatically renews for further monthly periods unless cancelled.

Annual Subscription. Provides access to the applicable Willpower Club Online fitness programmes and subscription Services for approximately one year at a time. The subscription automatically renews for further annual periods unless cancelled.

The exact subscription price applicable to you will be displayed within the App, the relevant store purchase interface, or the website checkout before you confirm your purchase. Prices may vary depending on your country, currency, applicable taxes and the pricing of the platform through which you subscribe. The price displayed when you confirm the transaction is the price applicable to that purchase.

Apple App Store. If you purchase a subscription through the iOS App, payment is processed by Apple using the payment method associated with your Apple Account. Your Apple Account will be charged when your purchase is confirmed. Willpower Club does not directly process your App Store payment card transaction. Apple is responsible for administering the App Store payment transaction, and Apple's applicable payment and App Store terms also apply.

Google Play. If you purchase a subscription through the Android App, payment is processed by Google using the payment method associated with your Google account. Your Google account will be charged when your purchase is confirmed. Willpower Club does not directly process your Google Play payment card transaction. Google is responsible for administering the Play Store payment transaction, and Google's applicable payment and Play terms also apply.

Website. If you purchase a subscription through our website, payment is processed by Stripe on our behalf using the payment method you provide at checkout. Willpower Club does not store your full card details on our servers.

Do not send credit card, Apple Account or Google account payment credentials to Willpower Club.

Monthly and Annual subscriptions are auto-renewable subscriptions.

Your subscription will continue to renew automatically until you cancel it.

A Monthly subscription will normally renew for another Monthly subscription period. An Annual subscription will normally renew for another Annual subscription period.

The store or payment provider may charge your payment method shortly before the start of the next subscription period. Payment is charged to your Apple Account, Google account or website payment method at confirmation of purchase. The subscription renews unless auto-renew is turned off at least 24 hours before the end of the current period, where that store rule applies.

You remain responsible for managing your subscription through the platform that billed you.

Subscriptions must be cancelled through the platform that billed them. Cancelling on one platform does not cancel a subscription billed on another.

Apple. Manage or cancel through iPhone Settings → Your Name → Subscriptions → Willpower Club Online, or through Apple's subscription management pages.

Google Play. Manage or cancel through the Google Play Store → Payments & subscriptions → Subscriptions → Willpower Club Online, or through Google's subscription management pages.

Website. Manage or cancel a website subscription through your Willpower Club account settings or by contacting us at info@thewillpowerclub.com.

Deleting the App does not automatically cancel your subscription. Deleting your Willpower Club account does not, by itself, cancel a subscription being billed by Apple or Google.

If you cancel, you will normally continue to have access to the paid Services until the end of the subscription period for which you have already paid. Your subscription will then cease to renew.

Willpower Club cannot directly cancel an Apple or Google subscription on behalf of a Member where Apple or Google controls the billing relationship.

From time to time, Willpower Club may offer an introductory price, promotional subscription or free trial through Apple, Google Play or the website.

Any such offer will be subject to the eligibility criteria and terms displayed when you subscribe. If a free trial converts into an auto-renewable paid subscription, you must cancel it within the period specified by the billing platform if you do not want the paid subscription to begin.

Where applicable, Apple and Google advise users wishing to avoid a charge following a free trial to cancel at least 24 hours before the trial expires.

Unless otherwise stated, promotional offers:

• are personal to the eligible Member;
• cannot be transferred;
• may be available only once;
• may be limited to new or qualifying subscribers;
• may have a specified expiry date; and
• are subject to the eligibility rules of Apple, Google or the website promotion.

Where the relevant platform makes the functionality available, you may be able to move between different Willpower Club subscription options.

Upgrades, downgrades, cross-grades and changes between Monthly and Annual subscriptions are administered through Apple's subscription system, Google Play's subscription system, or our website billing system, depending on where you subscribed.

The date on which a subscription change takes effect and any applicable prorating, refund or new billing date will be determined in accordance with the applicable store or website billing rules. You should review the information displayed before confirming any subscription change.

We may change the price of the Monthly or Annual subscription from time to time.

Price changes for existing Apple or Google subscribers will be implemented through the relevant store's subscription system. The store may notify you of a price change and, where required by the store or applicable law, ask you to consent before the new price applies. Where your consent is required and you do not provide it, the store may prevent the subscription from renewing at the new price.

Website price changes will be notified to you where required by law. Any price change will be handled subject to the applicable platform rules and your statutory rights.

Apple purchases. Requests for refunds relating to an App Store subscription or In-App Purchase should normally be submitted directly to Apple through Apple's refund process. Eligibility is determined by Apple in accordance with Apple's policies and applicable law. Willpower Club cannot guarantee that Apple will approve a refund request.

Google Play purchases. Requests for refunds relating to a Google Play subscription or in-app purchase should normally be submitted directly to Google through Google Play's refund process. Eligibility is determined by Google in accordance with Google's policies and applicable law. Willpower Club cannot guarantee that Google will approve a refund request.

Website purchases. Refund requests for subscriptions purchased on our website should be sent to info@thewillpowerclub.com. We will consider them in accordance with applicable law and our then-current refund practice.

Nothing in this Agreement limits any refund, cancellation, cooling-off or consumer rights that you are entitled to under applicable law.

Willpower Club services may be available through the iOS App, the Android App and the website. If you legitimately obtained a Willpower Club subscription through one authorised platform, you may be permitted to access that subscription through another where supported.

Payment, cancellation and refund arrangements for a subscription are generally governed by the platform through which that particular subscription was purchased.

Regardless of where a subscription was obtained, this Agreement continues to govern your use of the Willpower Club Online App and Services.

The App provides health, fitness, exercise, nutritional and wellbeing information for general educational and fitness purposes.

WILLPOWER CLUB IS NOT A MEDICAL SERVICE. Willpower Club Online is not a hospital, medical practice or healthcare provider, and our trainers and coaches do not provide medical diagnosis or medical treatment through the App.

Information supplied through workouts, training programmes, fitness plans, recipes, nutritional content, videos, trainers, coaches, community discussions or other areas of the App is not intended to replace advice from your doctor or another appropriately qualified healthcare professional.

Exercise involves inherent risks. You should consider consulting an appropriately qualified healthcare professional before beginning a new exercise or nutritional programme, particularly if you:

• have an existing medical condition;
• have previously suffered an injury;
• are pregnant or have recently given birth;
• are receiving medical treatment;
• experience chest pain, dizziness, fainting or unusual shortness of breath;
• have been advised to restrict physical activity; or
• otherwise have concerns about your ability to exercise safely.

You should stop exercising and seek appropriate medical assistance if you experience symptoms that cause concern. Do not disregard professional medical advice because of something you have seen or received through the App.

You are responsible for exercising within your own capabilities. You agree to:

• select an appropriate workout level;
• use suitable equipment;
• ensure you have adequate space to exercise safely;
• follow safety instructions provided by trainers;
• stop an exercise if you believe continuing would be unsafe;
• seek professional advice where appropriate; and
• not attempt exercises that are beyond your experience or physical capability.

Training recommendations cannot account for every Member's individual circumstances. Results will vary between individuals. Willpower Club does not guarantee any particular weight loss, strength improvement, physical transformation, fitness result or health outcome.

Use of the Services is also subject to our Liability Waiver, which you must accept before using the training features of the App.

Willpower Club trainers may provide fitness instruction, encouragement, demonstrations and general training guidance. Information given by trainers is intended for fitness and educational purposes and must not be treated as individual medical advice.

You remain responsible for deciding whether a workout, movement, nutritional suggestion or fitness programme is appropriate for you. If a trainer recommends modifying or stopping an exercise for safety reasons, you should follow that instruction.

Where Members interact with trainers outside the App or participate in an in-person Willpower Club service, additional terms applicable to that particular service may apply.

Certain Services require a Willpower Club account. You agree to provide information that is accurate and reasonably complete. You are responsible for:

• maintaining the confidentiality of your login credentials;
• activities carried out through your account;
• ensuring that another person does not use your account without permission; and
• notifying us if you believe your account has been accessed without authorisation.

You must not knowingly provide false information about matters relevant to your ability to participate safely in a fitness programme.

We may suspend or terminate an account where we reasonably believe:

• the account is being used fraudulently;
• the account presents a security risk;
• the Member has materially breached this Agreement;
• the Member is endangering another user;
• the Member has engaged in abusive or unlawful conduct; or
• suspension or termination is otherwise required by law.

Willpower Club's subscription Services are intended primarily for adults. You must be at least 18 years old to independently enter into this Agreement and purchase a subscription unless applicable law permits otherwise.

Where we expressly allow a person under 18 to use a Service, their parent or legal guardian must provide any consent required by applicable law and is responsible for supervising their use of the Service.

An App Store or Google Play age rating relates to the content classification of the App and does not necessarily determine whether a person has legal capacity to purchase a subscription or enter into this Agreement.

The App may allow Members to participate in group chats, post messages, submit comments, upload photographs, communicate with trainers, interact with other Members, or submit other material. This material is referred to as "User Content".

You remain responsible for your User Content and must have the necessary rights to submit it. You grant Willpower Club a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display and process User Content to the extent reasonably necessary to operate, moderate, promote and improve the Services.

You must not submit content that:

• is unlawful;
• threatens or harasses another person;
• is discriminatory or hateful;
• is defamatory;
• infringes intellectual property rights;
• contains another person's confidential information without permission;
• contains malware or malicious code;
• promotes dangerous or illegal conduct;
• contains unsolicited advertising or spam;
• impersonates another person; or
• otherwise materially breaches this Agreement.

We may moderate, restrict or remove User Content where reasonably necessary. We are not required to monitor every communication between Members. If you believe content or conduct within the App is inappropriate, please report it to us.

You must not use the App to:

• interfere with the operation or security of the Services;
• gain unauthorised access to another Member's account;
• harvest personal information about other users;
• distribute malicious software;
• circumvent subscription or access controls;
• misuse community functionality;
• impersonate Willpower Club staff, trainers or Members;
• infringe another person's intellectual property;
• engage in fraud;
• carry out unlawful activity; or
• interfere with another Member's enjoyment of the Services.

We reserve the right to investigate suspected misuse and take appropriate action.

The App and Services contain intellectual property owned by or licensed to Willpower Club, including software, branding, trademarks, videos, workout programmes, training structures, images, graphics, text, recipes, training plans, designs, databases, audio, course materials and other proprietary material.

Except for the limited licence granted under this Agreement, no intellectual property rights are transferred to you. You must not reproduce, publish, distribute, sell or commercially exploit Willpower Club content without our written permission.

THE WILLPOWER CLUB LTD is solely responsible for maintenance and support relating to the Willpower Club Online App and Services to the extent required by applicable law.

Apple has no obligation to provide maintenance or support services for the App. Google has no obligation to provide maintenance or support services for the App.

Questions or complaints concerning the App should be directed to THE WILLPOWER CLUB LTD, Egerton House, 55 Hoole Road, Chester, England, CH2 3NJ, info@thewillpowerclub.com, +44 7304 283534.

We aim to make the Services reasonably available but cannot guarantee uninterrupted or error-free access. Temporary interruptions may occur because of maintenance, software updates, infrastructure failures, internet connectivity, third-party service failures, security incidents, circumstances outside our reasonable control, or improvements to the Services.

We may update the App from time to time. Some updates may be required in order to continue using the Services.

The App may contain integrations, links or functionality provided by third parties. Third-party services are subject to their own terms and privacy policies.

You must comply with applicable third-party terms when using the App, including the terms governing your Apple Account, Google account, Apple or Android device, internet connection and telecommunications provider.

Willpower Club is not responsible for third-party services that it does not control, except where responsibility cannot lawfully be excluded.

Your use of the App is also governed by the Willpower Club Privacy Policy. The Privacy Policy explains how we collect, use, disclose, retain and otherwise process personal information. Where fitness information or other sensitive information is collected, it will be handled in accordance with applicable data protection law and our Privacy Policy.

Apple separately processes information relating to your Apple Account and App Store purchases under Apple's own terms and privacy policies. Google separately processes information relating to your Google account and Google Play purchases under Google's own terms and privacy policies.

The App and Services will be provided with the level of care and skill required by applicable law.

Except for rights or warranties that cannot lawfully be excluded, we do not guarantee that:

• every feature will always be available;
• the App will operate without interruption;
• the App will be entirely error-free;
• every fitness programme will be suitable for every person; or
• use of the App will produce any particular fitness or health outcome.

If the iOS App itself fails to conform to an applicable warranty, you may notify Apple and, where applicable, Apple may refund any purchase price paid for the App. To the maximum extent permitted by applicable law, Apple has no other warranty obligation relating to the App.

If the Android App itself fails to conform to an applicable warranty, you may notify Google and, where applicable, Google may refund any purchase price paid for the App. To the maximum extent permitted by applicable law, Google has no other warranty obligation relating to the App.

Any other claims, losses, liabilities, damages, costs or expenses attributable to a failure of the App to conform to an applicable warranty are the responsibility of Willpower Club to the extent required by law.

You acknowledge that THE WILLPOWER CLUB LTD, and not Apple or Google, is responsible for addressing claims relating to the App or your possession or use of the App. This includes, where applicable, product liability claims, claims that the App does not comply with an applicable legal or regulatory requirement, consumer protection claims, privacy claims, and other claims relating to the App or Services.

Nothing in this Agreement limits our liability beyond what is permitted by applicable law.

If a third party claims that the App, or your possession or use of the App, infringes that third party's intellectual property rights, THE WILLPOWER CLUB LTD, and not Apple or Google, will be responsible for investigating, defending, settling and resolving that claim to the extent required by applicable law.

Nothing in this Agreement excludes or limits liability where doing so would be unlawful. In particular, nothing in this Agreement is intended to exclude liability for death or personal injury caused by negligence where such liability cannot lawfully be excluded, fraud or fraudulent misrepresentation, or any statutory consumer right that cannot lawfully be excluded.

Subject to those protections, Willpower Club will not be responsible for losses that:

• were not reasonably foreseeable when this Agreement was entered into;
• result from your failure to follow reasonable exercise or safety instructions;
• arise because you use the Services for commercial purposes where they were supplied for personal use; or
• arise from circumstances outside our reasonable control.

Your statutory consumer rights remain unaffected.

You may stop using the App at any time.

Cancelling your Willpower Club account and cancelling an Apple, Google Play or website subscription are separate actions. If you wish to stop future store subscription charges, you must cancel the subscription through Apple or Google as applicable.

We may suspend or terminate access to the App where you materially breach this Agreement. Termination does not affect rights and obligations that arose before termination. Provisions intended by their nature to survive termination will continue to apply.

By using the App, you represent and warrant that:

1. you are not located in a country or region subject to a United States Government embargo or designated by the United States Government as supporting terrorism; and
2. you are not listed on any United States Government list of prohibited or restricted parties.

You must use the App in accordance with all laws applicable to you.

You and Willpower Club acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of this Agreement. Upon your acceptance of this Agreement, Apple will have the right, and will be deemed to have accepted the right, to enforce this Agreement against you as a third-party beneficiary.

Except for this specific right, Apple is not a party to this Agreement. Google is not a party to this Agreement and is not a third-party beneficiary of it. Your relationship with Google is governed by Google's own terms.

We may update this Agreement where reasonably necessary, including to reflect changes to the App, new Services, changes to subscription functionality, legal or regulatory requirements, security requirements, or changes to third-party platforms.

Where a change materially affects your rights, we will provide reasonable notice where required by law. Changes to Apple's billing terms, Google Play policies or store subscription functionality may also be governed separately by Apple or Google.

This Agreement is governed by the laws of England and Wales.

If you are a consumer resident outside England and Wales, you may also benefit from mandatory consumer protections provided by the laws of the country in which you normally reside. Nothing in this Agreement removes any rights that applicable consumer law says cannot be removed.

The courts of England and Wales will have jurisdiction, except where applicable consumer law gives you the right to bring proceedings in another jurisdiction.

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will continue in effect. The affected provision will apply to the maximum extent permitted by law.

If we do not immediately enforce a provision of this Agreement, that does not mean that we have waived our right to enforce it later.

This Agreement, together with our Privacy Policy, Liability Waiver and any additional terms expressly presented in connection with a particular Service or promotion, constitutes the agreement between you and Willpower Club relating to your use of the App.

Apple's applicable App Store and Apple Media Services terms apply separately to your relationship with Apple. Google's applicable Google Play terms apply separately to your relationship with Google.

For questions, complaints, support requests or claims concerning Willpower Club Online, contact:

THE WILLPOWER CLUB LTD, Company Number 16401920, Egerton House, 55 Hoole Road, Chester, England, CH2 3NJ, United Kingdom.

Email: info@thewillpowerclub.com
Telephone: +44 7304 283534
Website: https://thewillpowerclub.com

© 2026 THE WILLPOWER CLUB LTD. All rights reserved.